FAQ’s

Custom and personalised orders

Custom-made and bespoke services available, please send us a message to discuss your designs.

Sizing details

Perfectly_Nailed Press on Nails come in sets of 10. Please see our Size Guide here. We have pre-set sizes and custom options available. PLEASE NOTE; Pre set sizes vary by brand, it is possible our nails will not be the same size as other nail techs or branded press on nails. If you're unsure, please select the custom option and provide your nail width measurements. 

What will come with my nails?

You will receive a set of 10 nails unless you have chosen to purchase a full set (purchase 2x quantity of your desired design, shape and length).

If you require a nail prep kit (alcohol wipe, nail file, cuticle pusher and a buffing block) they can be found here

If you have purchased adhesive nail tabs, full removal instructions will be provided. For nail glue removal, we would advise for you to search YouTube videos to find a method that will suit you.

 

 How long will they last?


Your press on nails will last up 2 weeks depending on the glue or adhesive nail tabs you use and what you do with your hands on a daily basis. Please note the longevity depends on your application and the strength of your chosen adhesive. The longer length nails will not last as long as the shorter length nails due to the amount of free edge, so please bear that in mind if you're wanting to use them for daily use.

However, please bare in mind, accidents happen. Travel with extra adhesive methods for those rare times a nail may pop off.

We sell strong nail glue and adhesive tabs but please note that the nail glue is for UK customers only! international customers, you will be able to find nail glue at your local beauty store or can either purchase our strong professional adhesive tabs.

 

Water-slide decals

Our handmade water-slide decals come in 3 sizes: Short, Standard and X-Long. If you love your nails long, we recommend purchasing our X-Long length decals as they are approximately 5.5cm in Length. 

Our decals are great for professional and personal home use.
Full application instructions will be provided.
If you would like to create your own set of water-slide decals, please contact us
 

How long is shipping?

UK:


 Orders are sent using Royal Mail. The delivery aims are as follows:

1st Class, 1-3 Business days
2nd Class, 2-5 Business days 

Special Delivery, Before 1pm the next working day after postage, please note this service requires a signature upon arrival. Purchasing this method of delivery will not have your nails made quicker, this is for faster shipping only, please purchase a rush order upgrade if you require your nails making faster, as my processing times will still apply if not.

 Note:

Once your package (along with your tracking details if you have chosen this service) have been handed over to Royal Mail and updated into their network, Perfectly Nailed has handed over entire responsibility for the transit and delivery of your packages to Royal Mail and will not be held accountable for any lost/missing packages. We are not required to issue refunds or exchanges for your package.

INTERNATIONAL SHIPPING:

Due to the number of fraudulent claims made during Covid-19, we will no longer be offering un-tracked worldwide mail, therefore all international mail will be sent using Royal Mails tracked services. Once your package, along with your tracking details have been handed over to Royal Mail and updated into their network, Perfectly Nailed has handed over entire responsibility for the transit and delivery of your packages to Royal Mail and will not be held accountable for any lost/missing packages. We are not required to issue refunds or exchanges for your package. If you have any concerns about your package, please contact the last known courier that your parcel was with. You can find this information on your tracking receipt.

Please note that lost/missing packages through tracked shipping are rare, but can happen. Please make sure you are happy with these terms before placing your order.

International tracked postage takes approx. 2 weeks to deliver. However, delivery during busy holiday periods etc may result in longer delivery times.

Customs forms are marked as a gift stating 'false nail accessories' with a low currency value. If you would require your package to state something diffferent on the customs form, please contact us to see if this is possible.
 

How do I remove them?

Perfectly Nailed Bespoke Press on Nails can be removed and reused:

1) If you'd like to reuse your nails we would recommend using our strong sticky adhesive nail tabs, you can also purchase adhesive nails tabs from any beauty store. If you are accustomed to using nail glue, we recommend purchasing an inexpensive electric nail file from places such as Amazon or eBay to gently buff off the glue residue on your natural and false nails.

2) To remove the nails completely, cut the nails down so they shorter, scratch away the top surface with file or a buffing block then add acetone soaked pads onto your nails and wrap aluminium foil around your fingertips, leave for 10-15 minutes then remove. You can find great DIY videos on YouTube for this method.
 
How long will it take to ship my order?


The current processing time to have your nails shipped is a maximum of 2 weeks. If you would like your nails to be painted quicker, you can purchase a 'RUSH ORDER' listing which will bump your order to the top of the queue. This upgrade is to have your nails painted and out for delivery on the 3rd business day. Please read rush order description for full terms.

*Please note a ‘RUSH ORDER’ does not effect delivery times scales, this is for your order to take highest priority over the queue.
 
Gift wrapping and packaging

Your press on nails will come in a display box, which will also make them perfect if you'd like to send them as a gift. They are sent in a bubble envelope. Multiple orders will be sent in the same box to keep shipping costs down, if you would like your nails individually packaged, please contact us for a shipping quote.
 

Returns and Exchanges

As our press on nails are a hygiene item we are unable to offer returns or exchanges, please bear this in mind when ordering your size. If you are unsure, please consider purchasing a nail size sample kit